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Patient Satisfaction

Your Experience is Our Highest Priority

At PAA, we care about the experience of every one of our patients. That’s why we always ask for feedback each time we perform an anesthetic.

With this feedback, we utilize sophisticated analytics to monitor individual physician and group metrics regarding patient satisfaction. Our patients’ willingness to share their stories drives our continued improvement. PAA anesthesiologists believe that ensuring patient safety and providing unparalleled clinical care is important, but not enough. We strive to make our patients feel safe, respected, informed, and looked after while they’re under our care.

As our Score Card for the Anesthesia Quality Institute demonstrates, PAA anesthesiologists excel in attending to the details that matter. From preventing nausea to instituting the newest, evidence-based practices, PAA leads the way.

What Our Patients Are Saying

Following a some not so great experiences with general anesthesia in the past couple years, it’s easy to say this was the best experience I’ve had by far. Prior to surgery Dr. Wang was attentive and responsive as he patiently listened to me share what prior complications and side effects I hoped to avoid (primarily difficulty waking in recovery and suffering from nausea post op). To say I was relieved when I easily woke in the recovery room without the slightest hint of nausea or headache is an understatement.
I felt like Dr. Wang took my comments seriously and used the history I provided to inform my care for the best possible outcome. It’s also totally possible he is just really good at his job. Either way, A+, 10/10.

L.H.

Truly remarkable experience. Dr. Sweetman was very professional with a wonderful bedside manner. The entire process could not have been better.

B.R.

Dr. Sair was amazing when I had cataract surgery. He was so kind, patient, personable, and proffesional. He allayed any fear I may have had and answered all of my questions. Dr. Sair is five-stars!!

L.C.

Dr. Goldstein provided excellent care & was very reassuring and confident. He was personable and easy to address. He was available before, during, and after my procedure. His smile is infectious. His assistant was very pleasant too. I felt well cared for!!

D.G.

Comfortable, kind and more importantly, they listened and answered questions with patience. I don’t think I have ever had such a more positive anesthesia experience. Thank you, Dr. Yang and staff!

R.A.

Your invoice should include a prefix
(PAA, PIN, AAP, WAT). If your invoice
does NOT include a prefix, please
contact PAA at 704.749.5801.

Your invoice should include a prefix
(PAA, PIN, AAP, WAT). If your invoice
does NOT include a prefix, please
contact PAA at 704.749.5801.